You can select your preferred payment method at checkout. We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
Note that additional exchange fee may apply if your currency is other than US dollars.
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email finalgrindcoffee@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
All of our beans are roasted and packaged in the United States, with the beans coming from various coffee growing nations around the world! We support our farmers by fair compensation at or above industry norm to ensure a growing relationship with each one of them.
We offer complimentary free shipping on all of our orders with standard domestic shipping. We also offer express shipping at variable rates based on weight and destination. We recommend standard shipping as it is sufficient for most situations and guarantees prompt and consistent delivery.
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